Frequently Asked Questions

Our main office is situated in Musselburgh and we have office in both Edinburgh and Melrose, however, we conduct most meetings by video call. 

Musselburgh Office – Eskmills, Stuart House, Station Road, Musselburgh, EH21 7PQ

Once you arrive, please use the buzzer outside to get into reception and ask for Global Advice Group Ltd or if the reception is unmanned then take a seat and someone will come out just before the time of the meeting and greet you. 

Borders Office – Tweed Horizons, Newton St Boswells, Melrose, TD6 0SG

Once you arrive, please use the buzzer outside which is linked directly to our office and someone will then be out to meet you. 

Edinburgh Office, Office Space Scotland, 14-18 Hill Street, Edinburgh, EH2 3JZ

Once you arrive, please enter reception and ask for Global Advice Group Ltd or if the reception area is unmanned then take a seat and someone will come out just before the meeting and greet you.

We do not expect you to bring anything, however being loaded with any particular information about specific plans you want to discuss does help.

Please use the contact us button, email clientservicesteam@eildonfinancial.com or call us on 01835822055 and we will send a link for you to use our booking system. 

Yes we are fully independent which means we have no restrictions in what we can advise our clients on or the type of products we recommend.

Yes by the Financial Conduct Authority so all advice is protected by the Financial Services Compensation Scheme.

Eildon Financial is a trading style of Global Advice Group Ltd which is owned by Beverley Riddell & Stuart Foulkes. 

Yes we have two advisers who hold the specific qualification you require to advise clients around long term care planning (paying care home fees)

Yes we have a Pension Transfer Specialist, Beverley Riddell, who is able to advise clients who hold Defined Benefit Pensions.

Yes we have specialist mortgage advisers who can advise on all areas of mortgages and protection.

Yes all of our advice team has worked internationally and/or with clients with overseas pensions. These are a very complex pension type and need experienced advisers to deal with the many different tax jurisdictions.

We can invoice directly or take fees from products. You can find out more about our fees here.

Yes we are able to deal with most individuals around the globe as long as they hold UK assets, investments and pensions